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Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Tradition Casino supports responsible gaming and encourages every player to understand their limits, make informed choices and seek help whenever gambling is no longer fun or controlled.

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Gamble for entertainment

Before you play, take a moment to consider why you are gambling and how it fits within your personal budget. Gambling outcomes are based on chance, and there is no guaranteed way to win. Previous results do not influence future results, and a loss cannot be recovered simply by continuing to play. Treat every wager as an entertainment expense that may be lost.

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Tradition Casino does not encourage players to gamble beyond their means. You should only use money that you can comfortably afford to lose after essential costs such as housing, food, utilities, education, transport and other financial commitments have been covered. Never use borrowed money, money set aside for bills or money intended for someone else.

  • Set a gambling budget before you start and keep to it.
  • Decide how much time you are willing to spend playing.
  • Take regular breaks and avoid playing when tired, upset, angry or under the influence of alcohol or other substances.
  • Do not chase losses or increase your stakes to try to win back money.
  • Remember that gambling is not a source of income, a solution to debt or a substitute for employment.
  • Only use an account that belongs to you and never allow another person to gamble through your account.

You are responsible for meeting the legal requirements that apply to you, including any minimum age requirement and restrictions in your location. If you are not legally permitted to gamble, do not access or use gambling services. Parents and guardians should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices.

Plan your limits before playing

Setting limits in advance can help you stay in control. A limit works best when it is chosen before you begin, based on your real budget rather than on how you feel during a session. Consider setting separate limits for deposits, wagering, losses, time spent playing and the length of each session, where those options are available.

Practical steps

  1. Work out an amount that is affordable for your entertainment budget.
  2. Set a daily, weekly or monthly limit that reflects your circumstances.
  3. Decide when you will stop playing, whether you are winning or losing.
  4. Use available account controls to restrict deposits, spending or access where appropriate.
  5. Keep a record of your gambling activity so you can see how much time and money you are using.
  6. Review your limits only when you are calm and away from an active gambling session.

Account tools and controls can vary according to the service, product and rules that apply to your location. If you choose to apply a limit, restriction or break, read the information shown during the process carefully. Some controls may take effect immediately, while others may be subject to processing or other conditions. Do not rely on a limit alone if you believe gambling is becoming difficult to control.

Taking a break or closing an account

A temporary break can be useful if you want time away from gambling. If you need a longer-term barrier, consider requesting an account closure or self-exclusion option where available. Self-exclusion is intended to support a decision not to gamble for a chosen period or indefinitely. During a break or self-exclusion period, do not try to open another account, use another person’s account or find ways around the restriction.

If you ask for a restriction because you are concerned about your gambling, contact the relevant support service as well. Account controls can create distance from gambling, but they do not address every financial, emotional or personal issue that may be contributing to the concern.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income or previous experience. It may develop gradually, and a person may not recognise the impact until gambling has affected their finances, relationships, work, study or wellbeing. Asking yourself honest questions can help you identify concerns early.

  • Do you spend more time or money gambling than you planned?
  • Do you think about gambling frequently or feel restless when trying to stop?
  • Do you chase losses or return to gambling to recover money?
  • Do you hide, minimise or lie about your gambling activity?
  • Have you borrowed money, sold possessions or missed payments because of gambling?
  • Do you gamble when you are stressed, lonely, depressed, angry or bored?
  • Has gambling affected your sleep, work, study, health or relationships?
  • Have family members, friends or colleagues expressed concern?
  • Have you tried to cut down or stop but found it difficult?
  • Do you feel guilt, shame, anxiety or hopelessness after gambling?

One or more of these signs does not define you, but it may be a useful reason to pause and seek support. You do not need to wait for a serious financial loss or personal crisis before asking for help. Speaking with someone early can make it easier to understand what is happening and decide on practical next steps.

If you are concerned about another person, approach the conversation calmly and without judgement. Explain what you have noticed, listen to their perspective and encourage them to speak with a qualified support service. Protect your own finances by keeping personal banking information secure and avoiding lending money to cover gambling losses.

Getting help and support

Support is available in Australia for people affected by gambling, as well as for family members and friends. You can speak with a qualified counsellor through a recognised gambling support service, contact a local health professional or discuss your concerns with someone you trust. Gambling Help Online is one example of an Australian support service that provides information and assistance. You may also seek support through community health services or other recognised organisations in your state or territory.

When contacting a support service, you can ask about counselling, financial guidance, family support, self-exclusion, managing urges and preparing a plan to reduce or stop gambling. You do not need to have all the answers before making contact. Support can be confidential, and you can ask what the service can provide before deciding what to do next.

If gambling has caused financial stress

Consider speaking with a free or independent financial counsellor before taking out new credit, borrowing from friends or using essential funds to continue gambling. A financial counsellor may help you understand your position, prioritise bills and consider appropriate options. Avoid services that promise guaranteed gambling wins, instant debt solutions or recovery of losses for an upfront payment.

If you feel unsafe

If gambling has contributed to thoughts of self-harm, violence or immediate danger, stop gambling and seek urgent assistance through local emergency services or a crisis support service. If possible, move to a safe place and tell someone you trust what is happening. Your immediate safety is more important than any account, wager or financial loss.

Tradition Casino can provide information about available account controls and responsible gaming processes, but it cannot replace professional medical, financial or counselling advice. The right support will depend on your circumstances, and you should choose a qualified service that is appropriate for your needs.

Our approach to responsible gaming

Tradition Casino aims to provide clear information so players can make informed decisions about gambling. Responsible gaming information, account controls and safer-play options may be available through the website or account area, subject to the service and requirements that apply to your location. Please read the relevant terms, notices and instructions before using any feature.

We may take steps where required to help protect players, meet legal obligations and manage account access. This can include requesting information, reviewing activity, applying restrictions or declining a request. Such steps are not a substitute for personal limits or professional support, and they may not identify every gambling concern.

If you believe your gambling is becoming difficult to control, take action now: stop playing, avoid depositing further funds, apply an available restriction and speak with a support service. A pause is a practical first step, and asking for help is a sign of responsibility rather than failure.